At the Lucia Project, we are committed to your privacy. This policy describes the information we collect, how we use it, and your rights and choices. By using our website, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy. Please remember that your use of the website is also subject to our Terms of Use. This policy only applies if you interact with us as a consumer. 

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Lucia Project may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who We Are

This website ("https://www.theluciaproject.com/") is operated by The Lucia Project LLC, a company registered within the United States. Our registered address is:

The Lucia Project, 548 Market St PMB 433314, San Francisco, California 94104-5401, United States

You can contact us as indicated under our "Contact" section.

What Is This Privacy Policy For?

This privacy policy ("Privacy Policy") applies to personal data that we collect from you as a user of this Site or as a customer ("you" or "your" being interpreted accordingly). It provides information on what personal data we collect, why we collect the personal data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation ("GDPR") which will become applicable to us and you as of March 16th, 2025.

'Personal data' as used in this Privacy Policy means any information that relates to you from which you can be identified.

By using our Site or submitting your personal data you are taken to accept the terms of this Privacy Policy, so please read it carefully.

Personal Data We Collect

Please reference below on the following personal data we collect about you.

Processing your order: The personal details you provide when submitting an order. This includes:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Date of birth

We also collect information about your debit/credit card and bank account information provided by you to our payment service providers, that we require for the purpose of recording and processing your order. 

Automatically Collected Personal Data

Please reference below what we automatically collect when using the website.

• When you visit our website, our servers record information ("log data"), including information that your browser automatically sends whenever you visit the Site. This log data includes your Internet Protocol ("IP") address (from which we understand the country you are connecting from at the time you visit the Site), browser type and settings, the date and time of your request.
• Our Site uses cookies (small text files placed on your device) and similar technologies to distinguish you from other users. This is to provide you with a good user experience when you browse our website and allows us to improve its features. 

How We Use Your Personal Data

We use your information to facilitate purchases, offer services, occasionally send promotional communications, for customer service, and to administer your account. We also use it for analytics and legal and fraud prevention purposes.

As used in this Privacy Policy, "legitimate interests" means the interests of the Lucia Project in conducting and managing our company. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you, and your rights under data protection laws. You have the right to object at any time to processing of your personal data that is based on our legitimate interests, on grounds relating to your particular situation (for more information on your rights, please see our "FAQs").

Do You Sell or Share My Personal Data?

No. We do not share consumer data in exchange for money, nor do we disclose information in exchange for valuable consideration. We may share data for targeted media advertising.

How Long Do You Keep My Personal Data?

We retain your information for the period specified in our retention policy, unless legally required to keep it longer.